How to solve the "Permission to use microphone was denied" error – Dictanote & Voice In Help Center

If you see this message, Dictanote cannot use your microphone:

The message: Permission to use microphone was denied

This occurs when the browser blocks the microphone for dictanote.co.

NOTE: Dictation operates in Google Chrome, Microsoft Edge and Safari 26 (or newer). On Android, use Google Chrome. Dictation does not operate in Firefox, Brave or other browsers.

Allow the microphone in Google Chrome or Microsoft Edge

On the left side of the address bar, click the View site information icon.
Set Microphone to on (Allow).
Reload the Dictanote page.
Click Dictate. If the browser asks for permission, click Allow.

The site information panel with the Microphone setting

NOTE: If Microphone does not show in the panel, click Site settings. Then set Microphone to Allow.

Allow the microphone in your operating system

The operating system can also block the browser from the microphone.

macOS: Open System Settings > Privacy & Security > Microphone. Turn on your browser.
Windows: Open Settings > Privacy & security > Microphone. Turn on Microphone access and Let apps access your microphone.

Restart the browser after you change these settings.

If the problem continues

Make sure that a microphone is connected and operates in other apps.
Make sure that no other app uses the microphone.
If you are at a school or an office, a firewall can block the speech servers. Speak to your IT department.
Send an email to support@dictanote.co.